Free shipping over $45 · 30-day returns

Shipping & Returns

EARSOLE ships worldwide. Every order includes tracking, and most orders are processed within 1–2 business days.

Shipping rates

  • Free standard shipping on orders over $45.
  • Orders under $45: a flat $4.99 standard shipping rate.
  • Need it sooner? Expedited shipping is $12.99.

Rates are shown and confirmed at checkout before you pay.

Processing & delivery

  • Orders placed Monday–Friday are processed the same or next business day.
  • Orders placed on weekends or holidays are processed on the next business day.
  • Delivery typically takes 7–15 business days after dispatch, depending on destination and customs.
  • You'll get a tracking link by email as soon as your order ships.

Returns & refunds

Not the right fit? You have 30 days from delivery to return unused earbuds in their original packaging. Email support@earsole.com and we'll send you a prepaid return label — return shipping is on us. Once we receive and inspect the item, your refund goes back to the original payment method within 10 business days.

Damaged or faulty items

If your order arrives damaged or faulty, contact support@earsole.com within 7 days of delivery with a photo, and we'll arrange a free replacement right away.

Contact

Questions about shipping or a return? Email support@earsole.com — we reply within 1–2 business days.